How to check your medical insurance status through your Emirates ID
Dubai: You need to go to a hospital urgently but you can’t find your health insurance card? Well, you can also present your Emirates ID card at any clinic or hospital in UAE, as Emirates ID card and health insurance policies are linked.
Your Emirates ID also provides the ability to verify your health insurance status, which means you can find out your health insurance coverage network as well as the benefits you are entitled to by simply using your Emirates ID number.
Here’s how you can use your Emirates ID to check your health insurance status.
Emirates ID card and linked health insurance
Since 2017, UAE health insurance providers have started linking their policy to the customer’s Emirates identity, with Emirates ID card readers also being made available to clinics and hospitals, allowing at the facility to verify a patient’s health insurance status to provide the necessary coverage benefits. The move was part of the UAE government’s efforts to digitize services.
The Emirates of Dubai and Abu Dhabi have made health insurance compulsory for all citizens and residents holding a visa issued by these Emirates, so the Emirates ID application process now includes the need for have valid health insurance.
According to Dubai-based Public Relations Manager Sirajudeen Umer of the Supreme Businessmen Service, once the person submits an Emirates ID application, they receive an Emirates ID application. This application is then used to subscribe to a health insurance policy. This is when the preliminary steps to link health insurance to Emirates ID begin.
He said: “The Emirates ID application is mandatory when applying for health insurance. Once you have the Emirates ID application, you can apply for an insurance policy. The insurance provider will issue you with a “Medical Coverage Certificate”, which can be used to complete the rest of the visa processes. Once the visa is stamped in your passport and the Emirates ID card is printed, the policy number and Emirates ID number should be emailed to the health insurance provider. The insurance will then be immediately linked to your Emirates ID card.
Once the visa is stamped in your passport and the Emirates ID card is printed, the policy number and Emirates ID number should be emailed to the health insurance provider. The insurance will then be immediately linked to your Emirates ID
– Sirajudeen Umer, Public Relations Manager at Supreme Businessmen Service
How can I use the Emirates ID to verify my health insurance status?
The Emirates ID can be used to verify your health insurance details online. Most health insurance providers in the UAE allow their customers to use their Emirates ID to view their health insurance details through their website or mobile app. If your health insurance provider allows you to do this, visit their website or download their app and simply enter your Emirates ID number. Depending on the insurer’s service, you will then receive your policy details or have the option of creating online credentials on the platform, with which you can access the details.
If this service is not available from your insurer, you can also call their helpline for details.
According to Hitesh Motwani, Marketing Manager at InsuranceMarket.ae, these options allow individuals to have a better idea of the details of their insurance policy.
“This can be done by calling the insurer to reconfirm. Additionally, most insurers or TPAs (Third Party Administrators) have their mobile apps where the insured can log in using their Emirates ID to keep track of all their coverages, claims approval requests and of the supplier network,” said Motwani.
When you enter the Emirates ID number on the website or mobile app, you will receive a comprehensive overview of your healthcare plan, such as:
• Pending drug or treatment approval applications
• Hospitals and clinics that accept your health insurance.
Most insurers or TPAs (Third Party Administrators) have their mobile apps where the insured can log in using their Emirates ID to keep track of all their coverages, claims approval requests and network of service providers
– Hitesh Motwani, Marketing Director at InsuranceMarket.ae
Additionally, if you have recently applied for your Emirates ID and health insurance, you can also use this service to find out if the policy has been activated.
Motwani explained, “This is an exercise where the insured client can check with their insurer if their insurance policy is active. Generally, the health insurance card is linked to the Emirates identity, and the insured can contact their insurer to confirm if this is done.
Can I use my Emirates ID as a medical insurance card?
Yes, you can replace your medical insurance card with your Emirates ID card.
Motwani said, “It’s a widely accepted practice now. Hospitals, clinics and pharmacies now use Emirates ID to verify on their end to identify which insurer and what coverage the insured is entitled to.