Palladium offers free medical insurance to its customers


Palladium Hotel Group strengthens its commitment to the safety and well-being of its customers with a new free medical assistance insurance offer.

Guests staying at select Palladium Hotel Group properties in the Americas will be insured with guaranteed services for any incident directly related to COVID-19 that may arise during their stay.


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This includes expenses for any illness occurring during stays, medical transfer of patients, extension of stays, etc.

“The safety and confidence of our customers in travel prompted us to launch this new initiative following our announcement of Palladium Hotel Group’s improved health and safety protocols, we wanted to continue to innovate and provide tangible means to our customers. customers to have a worry-free vacation, ”said Pilar Arizmendi-Stewart, vice president of sales and marketing for the Americas for Palladium Hotel Group. “We are taking all possible measures to take care of our customers and continue to build confidence in travel,” she added.

The properties included in the insurance offer are: the Grand Palladium Costa Mujeres Resort & Spa, the TRS Coral Hotel and the Grand Palladium Vallarta Resort & Spa in Mexico; Grand Palladium Lady Hamilton Resort & Spa and Grand Palladium Jamaica Resort & Spa in Jamaica; Dominican Fiesta Hotel & Casino, Grand Palladium Palace Resort Spa & Casino, Grand Palladium Bávaro Suites Resort & Spa, Grand Palladium Punta Cana Resort & Spa, TRS Turquesa Hotel and TRS Cap Cana Hotel in the Dominican Republic.

Palladium has partnered with Materh, a risk management company, to provide InterMundial coverage with the support of Europ Assistance.

The insurance comes with new, strict health and safety protocols certified by SGS, including its new Global Customer Experience and Safety Council from the Palladium Hotel Group.

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