UnitedHealthcare launches first virtual health insurance plan

Jhe pandemic has sparked a frantic race to figure out how to deliver healthcare virtually. As the dust settles, UnitedHealthcare, the nation’s largest insurer, is laying the groundwork for the future with a health plan built primarily around telemedicine services designed to be more affordable and accessible.

Called NavigateNOW, the new virtual-first plan will offer care for common services without co-pays, including in-person and virtual primary and behavioral health care, virtual emergency care and most generic drugs. UnitedHealthcare said plan premiums will be about 15% cheaper. The new offering, announced on Monday, comes as traditional insurers and startups begin offering new flavors of health plans that combine conventional and digital services to offer a hybrid type of care.

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